Customer service > Customer training > Technical service training
Customer training
Five free services
①Free technical advice，Technical consultation phone：15351225837（Expert group service）。
②Free warranty service
③Implement special services for key projects free of charge.
⑤Free operation and maintenance personnel for users.
⑥Free regular follow-up maintenance service (material provided).
National online customer service support center (call center)
National unified service hotline：400- 168-9188
User training phone：028-82633620
fax：028-82666320
E-mail：[email protected]
Zip code：611130
Address：No. 277, Qingtai Road, Section 2, Xinhua Avenue, Wenjiang District, Chengdu, Sichuan, China
Products, technical consultation （Technical consultation phone：4001689188， Expert group service）
We will set up a product and technical service expert group to provide users with product introductions and answer user technical questions.
Key engineering special services
If you purchase ZSIM equipment for construction on key projects above the provincial level, you will probably enjoy the unique services that ZSIM has carefully planned for you (on-site service, engineering on-site delay service.........) The special service will make you worry about any Become redundant.
User visit service
After a period of service, we apply the necessary quantitative management to the user's application level and user requirements to improve our service work. We will also provide new suggestions for users in the context of user business development. We will invite some of our customers to participate in the development and testing of our new products. To this end, we will establish a user visit system to provide users with more convenient communication channels.
Paid service
We carry out paid service, professional quality and quality assurance for the Drilling products outside the Three Guarantees.